Your chance to see what’s actually
working in AICX, and what’s just hype.
doing some stuff wrong.
Keynote speakers
Dave Elkington
CEO
Signals
Maritza Mejia
Vice President of Operations
BaubleBar
Gabe Larsen
CRO
Signals
Tanner Chatterley
CEO
OrderProtection.com
Ren Fuller-Wasserman
Sr. Director of Customer Experience
TUSHY
Larry Thoma
Post-Purchase Experience Expert
parcelLab
Kara (McDermott) Randle
Customer Experience Manager
Tommy John
Sara Pereda
Global Head of Partnerships
Rivo
Caela Castillo
Director of CX
Jaxxon
Max Wallace
Sr. Director of CX
Tommy John
Sam Chandler
Director of Customer Success
Kustomer
Tasnuva Awal
Senior CX Manager
Dr. Squatch
Julian Krenge
Founder & CPO
parcelLab
Hannah Madsen
CX Director
Daily Harvest
Jennifer Peters
Director, D2C
OLLY PBC
Jordan Gesky
Associate Director of Customer Experience
True Classic
Cati Brunell-Brutman
Head of CX
Glossier
Katie Mitchell
CX Manager
Simple Modern
Keisha Celene Bartrem
Head of CX
Branch
Adam Raftshol
Head of Business Development, Sales, and GTM
Yofi
Fran Brzyski
CEO
Hark
Cate Marques
CXO
Terra Kaffe
Jessica Rose Garcia
Sr. Mgr CX & Support
OneSkin
Leeor Cohen
Founder & CEO
Create CX and Scale Your Team
Ben Segal
Director of Customer Service
Cosm
Lisa Yarrow
Customer Experience
Everlane
Kyle Jackson
Fraud
Brooklinen
Michael Ludwig
Director of Collector Experience Live + Collect
Fanatics
Jason Nyhus
GM
Shopware
Breanna Moreno
CX Consultant
Consultant (Hammit)
Logan Dunn
Head of E-Commerce
Wyze
Nancy Gurd
CX Director
Caraway Home
Dov Quint
Head of Storefronts
OpenStore
Eli Weiss
VP of Retention and Advocacy
Yotpo
Flora Nishihara
Director of CX & Partnerships
Dandelion Chocolate
Fraser Bruce
Senior Solutions Consultant
Gorgias
Alex Shamir
COO & Co-Founder
Yofi/NoFraud
Scott Gifis
CEO
NoFraud
Julia Karlin
GTM
DigitalGenius
FAQ
Register, get your link, click it. That's it. No ten-step logins, no "reset your password" nonsense. We'll drop everything you need straight to your inbox.
Not everything, honestly. That's why we built a tight agenda with zero filler. If you want to skip the fluffy "future of AI" stuff and go straight to the playbooks, we'll point you there.
Nope. Join live if you want the Q&A and networking. Or binge the recordings later like it's Netflix for CX. Your call.
You can connect, ask questions, and get real answers. If you want to just lurk, fine. But the good stuff happens when you jump in.
Because your inbox isn't going to give you the playbooks, numbers, and shortcuts you need to stay ahead. This will. And you'll probably save time in the long run by stealing what works.