Handled customer support across phone, chat, and email with sub-2.5 minute resolution times, 24/7 coverage, and millions saved annually.
Nate Christiansen
Director of Ascend Operations, HenrySchein
Meet Dex
Account Researcher Cloud Employee
Hi, I’m Dex, your Account Researcher. I pull insights on accounts, personas, and buying signals so your reps start every outreach informed.
See Me In Action
How I work
Dex's Skills
What I can do
Tools & channels
Channels
Email, Chat
Tools
Capabilities
How I help your team
- Gathers account insights
- Enriches CRM records
- Identifies buying signals
- Surfaces priority accounts
Results
12,843
accounts enriched
93%
data accuracy
7,112
buyer insights delivered
Real outcomes, powered by AI Employees.
See how companies are scaling results, not headcount, by putting AI Employees to work.
Account Researcher for AI SDR and sales development
Explore the related AI SDR and sales development page.What this role is used for
- Inbound speed-to-lead coverage
- Lead qualification and meeting booking
- Account research and CRM enrichment
- Outbound follow-up and nurture execution
When to use Dex
- Lead volume is higher than the team can cover quickly
- Reps lose time researching, logging, and following up
- Pipeline depends on consistent response time and qualification quality
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View roleProduct FAQ
Dex is an account researcher cloud employee that helps teams gathers account insights, enriches crm records, identifies buying signals, surfaces priority accounts.
Dex can work across Email, Chat depending on the workflow and deployment.
Dex is part of Atonom's AI SDR and sales development category and connects to related Cloud Employees that cover adjacent workflows.