Terms and Conditions

ATONOM MASTER TERMS AND CONDITIONS

These Atonom Master Terms and Conditions, together with any Service Orders, Statements of Work and any other materials attached as an Exhibit or Annex hereto or incorporated herein by reference constitute the entire agreement (the "Agreement") between Chat Funnels, LLC dba Atonom (formerly known as Atonom) ("Atonom") and the individual or entity subscribing to the Services ("you", "your", or "Customer").

1. Definitions.

"Affiliates" means any entity which directly or indirectly controls, is controlled by, or is under common control with an entity. "Control" for the purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interest of the subject entity.

"Attribute Data" means data collected from a Customer's website in connection with the Services via javascript including data such as: IP address; cookie data; device/advertising IDs; applicable form fill company level data; page attribute data associated with a Customer ID; Org ID; Customer's domain; landing page URL; and referral URL.

"Customer" (including references to "you" or "your") when referenced herein shall include a Customers Users as well as Customer's employees, representatives, consultants, contractors or agents whether or not authorized to use the Services.

"Customer Data" means any data, information, contact details or material provided, submitted, or made available by Customer and its Users to the Services.

"De-identified Data" means Customer Data that is de-identified such that no person or entity (including but not limited to Customer) can reasonably be identified from the Customer Data.

"Documentation" means descriptions of the Services provided to or made available to Customer in connection with this Agreement.

"Effective Date" means the earlier of (1) the date this Agreement is accepted by your clicking the "I Accept" option presented in conjunction with these Terms and Conditions, or (2) the date of your initial Service Order, or (3) the date you begin using the Services.

"Intellectual Property Rights" means rights in and to inventions (whether or not patentable), patent applications, patents, design rights, rights in and to software code and other works of authorship including copyrights, trademarks, service marks, trade names, domain name rights, mask work rights, know-how, trade secret rights, and all other intellectual property rights and forms of protection of a similar nature anywhere in the world.

"Online Order Center" means Atonom's online application that allows the Subscription Administrator designated by you to, among other things, add additional Packages to the Services.

"Party" or "Parties" mean(s) either Atonom or you, or both, as appropriate.

"Service Order(s)" means the document that signifies of your subscription to the Services. Service Orders may be submitted online or may be a signed writing between the Parties, specifying, among other things, (1) the number of subscriptions and other Services contracted for, and (2) the applicable Fees and other charges, (3) other terms and conditions as may be agreed upon between the Parties in writing, each such Service Order to be incorporated into and to become a part of this Agreement.

"Services" means collectively all applicable aspects of the services provided by Atonom hereunder, including the subscription services identified on the Service Order(s), relevant features and functionality described in Documentation, customer support, professional services identified in a SOW, and engaging in any other required, usual, appropriate or acceptable activities relating to the Services, such as to: (i) carry out the Services or the business of which the Services is a part; (ii) use De-identified Data to develop, enhance, maintain, support and provide the Services; (iii) carry out any benefits, rights and obligations relating to the Services; (iv) maintain records relating ot the Services; or (v) comply with any legal obligations relating to the Services. You will have access to the applicable Services during the Subscription Term at http://www.atonom.ai or such other web site or IP address designated by Atonom.

"Atonom Technology" means all of Atonom's proprietary technology (including software, hardware, products, processes, algorithms, user and programming interfaces, know-how, techniques, designs and other tangible or intangible technical material or information), made available to you or otherwise used by Atonom in providing the Services.

"Subscription Administrator(s)" means those Users designated by you who are authorized to purchase subscriptions and packages to use the Services online via the Online Order Center or by executing written Service Orders, and to create User accounts or Packages and otherwise administer your use of the Services.

"Subscription Start Date" means the later of (i) the date of the last signature on an applicable Service Order, or (ii) the date provided in the Subscription Start Date field in an applicable Service Order.

"Subscription Term(s)" means the period(s) during which a specified number of Users are permitted to use the Services as set out in the relevant Service Order(s) made up of an Initial Term and any Renewal Term.

"User(s)" means Customer's Subscription Administrator(s), employees, representatives, consultants, contractors or agents who are authorized by Customer to use the Services and for whom Customer has paid all applicable Fees for such use.

2. License Grant.

2.1 Licenses. During the Subscription Term: (1) provided you have paid all applicable Fees, Atonom will make the Services available to you pursuant to this Agreement and the applicable Service Orders, and (2) you hereby grant a license to Atonom to process, reproduce, distribute and/or display Customer Data and De-identified Data in connection with the Services. If you subscribe to the use of Atonom's "Cloud Employee(s)" (also referred to as "Cloud Employee(s)"), Atonom is expressly authorized by you to utilize your Customer Data to train your Cloud Employee(s). Atonom shall not utilize or otherwise include your Customer Data in the training of Atonom models generally or for any other Atonom customer's Cloud Employee to the extent it identifies individuals or identifies you. Behavioral data which is derived from observation of certain behaviors identified during an interaction with your Cloud Employee ("Behavioral Data") may be used to train and improve your Cloud Employee as well as to train and improve Atonom models generally, in Atonom's sole discretion, provided such Behavioral Data shall be limited to De-identified Data.

2.2 Call Recording and Third-Party Vendors. If you do not opt-out of recording, you give Atonom permission to record calls made using the Service and sites and process communication data ("Communications") and User content for offering AI-powered analytics and the development, training, and improvement of artificial intelligence and machine learning models that are included in the Service. However, before being used for these purposes, the data will be de-identified and aggregated using commercially reasonable industry-standard technologies. Nothing in this section shall lessen or restrict your obligations under the applicable laws.

3. Customer Responsibilities.

3.1 Usage Restrictions. You will not: (1) reverse engineer, decompile, disassemble or otherwise attempt to discover the source code or other underlying Atonom Technology; (2) modify, copy, reproduce, display to third parties, translate, or create derivative works based on (i) the Services or (ii) any Atonom Technology; (3) rent, lease, distribute, sell, resell, assign, or otherwise purport to transfer rights to the Services or any Atonom Technology; (4) use the Services or any Atonom Technology for timesharing or service bureau purposes or otherwise for the benefit of any third party; (5) remove any proprietary notices from the Services or any Atonom Technology; (6) create any link to the Services or frame or mirror any Content contained on, or accessible from, the Services, without Atonom prior written consent; (7) authorize, permit, or otherwise allow more than the specified number of authorized Users on the Service Order to access the Services;(8) use Atonom Technology in any manner or for any other purpose other than as expressly permitted by this Agreement. You shall not use our Services to offer or otherwise make fraudulent goods, services, schemes, or promotions available to others, including make-money-fast schemes, Ponzi and pyramid schemes, or for phishing, pharming, harvesting, or similar deceptive practices. Providing altered, deceptive, or false information about the sender's identity or a call's origin is expressly prohibited. You shall only use the AI voices you have the rights to use under the applicable laws and licenses. You must not use the voices of real people (or deceptively similar voices) without their consent, and you must not use real people's voices (or deceptively similar voices) for any purpose the relevant person has not authorized.

3.2 Resources. You are solely responsible for obtaining and maintaining all computer hardware, software, communications equipment, facilities and equipment needed to access the Services, and for paying all third-party access charges (e.g., charges of Internet or telecommunications service providers) incurred in connection with using the Services.

3.3 Use of the Services. You are solely responsible for your actions and the actions of your Users while using the Services and for the contents of the Customer Data and any other information or materials you submit to, store in or transmit through the Services. You agree: (1) to abide by all local, state, national, and international laws and regulations applicable to your use of the Services, including without limitation all laws regarding the transmission of promotional communications and the collection of personal data by or through the Services; (2) not to upload or distribute in any way files that contain viruses, corrupted files, or any other software code that may damage the operation of the Services or any other computers or facilities; (3) not to interfere with or disrupt networks or facilities used in providing, or that are connected to, the Services; (4) not to post, promote or transmit through the Services any material that is unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, hateful, or racially, ethnically or otherwise objectionable; (5) not to transmit or post any material that encourages conduct that could constitute a criminal offense or give rise to civil liability; (6) not to interfere with any other customer's use and enjoyment of the Services or any another person or entity's use and enjoyment of services provided by Atonom or any third party; and (7) to comply with all regulations, policies and procedures of networks connected to the Services. You acknowledge that the laws and regulations governing the use of the Services may change from time to time. You acknowledge and agree that Atonom neither endorses the content of any of its customers' communications, nor assumes any responsibility for the time, place, manner, or content of any such communications or for the content of your Customer Data. You further acknowledge and agree that Atonom has the right, but not the obligation, to implement mechanisms to screen, monitor, modify, and remove any Customer Data or other content submitted to, posted or stored on the Services or transmitted through the Services, at any time, which we in or sole discretion determine violates this provision or any other provision of this Agreement, without notice.

3.4 Customer Data Backup. You will be responsible for maintaining an archive or back-up copy of all Customer Data your Users submit to the Services and Atonom will have no liability for any loss of such Customer Data.

4. Fees and Payment.

4.1 Subscription Fees. Unless otherwise expressly stated in a Service Order, you will pay all Fees and other charges described and otherwise referenced in this Agreement ("Fees") annually in advance upon receipt of invoice. In the event the Parties agree in a Service Order to pay all Fees on a cadence other than annual in advance, you will be charged a 3% billing processing fee for each payment made under this alternate payment structure. You are responsible for paying for all User subscriptions ordered for the entire Subscription Term, whether or not such User subscriptions are actually accessed or actively used. Customer's payment obligations are non–cancellable and Fees are non-refundable. The quantity of User subscriptions cannot be decreased during the Subscription Term. If Fees are not paid when due, Atonom reserves the right to recover costs of collection for such overdue Fees and upon reasonable notice to you we reserve the right to suspend access to the Services until outstanding Fees current or alternative payment arrangements have been made.

4.2 Adding/Transferring Users and Services. You or your Subscription Administrator may add subscriptions for additional Users by executing an additional written Service Orders or using the Online Order Center. Added subscriptions will be: (1) coterminous with the then existing Subscription Term; (2) invoiced at the then-current, generally applicable subscription price; and (3) charged pro-rata for the days remaining in the Subscription Term in which they are added. If you permit individuals other than Users to access the Services ("Unpermitted Individuals"), you will be charged package and usage subscription Fees commensurate with the number of Unpermitted Individuals who used the Services.

4.3 Billing and Payment. You agree to provide and maintain complete, up to date, and accurate billing and contact information in the Services. You must provide Atonom approved purchase order information (where a purchase order is required by Customer to initiate payment), a valid and current credit card or bank account information for automatic drafting of payment ("Payment Source(s)") as a condition to signing up for and continuation of the Services. You agree to and authorize Atonom to invoice and collect payment for all outstanding Fees, on the due date of Fees, from the Payment Sources provided by you. You further agree to consistently maintain a Payment Source with credit balance and/or funds available sufficient to satisfy your payment of Fees when and as they become due.

4.4 Billing Errors. You must contact Atonom in writing no later than 60 days after the date of the applicable invoice to report a billing error. If an error notice is not received within 60 days of the date of the invoice, you waive any right to an adjustment or credit and agree to pay the amount invoiced.

4.5 Taxes. All Fees are exclusive of applicable state, federal, national, withholding and VAT taxes, and applicable customs duties or tariffs (collectively "Taxes"). You will be responsible for the payment of all Taxes applicable to the Services provided under this Agreement, except for taxes based on Atonom's income, property and employees. If Atonom has the legal obligation to pay or collect Taxes for which you are responsible, the appropriate amount will be invoiced to you for payment, unless you provide to Atonom a valid tax exemption certificate authorized by the appropriate taxing authority.

5. Term and Termination.

5.1 Term. This Agreement commences on the Effective Date and continues until all Service Orders have expired or have been terminated in accordance with Section 5.2 below. Unless otherwise stated in a Service Order, Services subscribed to under a Service Order shall automatically renew for additional Renewal Terms of the same length as the most recent term if the price and the scope of Services are unchanged unless Customer provides Atonom written notice in accordance with Section 11.1 of its intent not to renew at least thirty (30) days prior to the end of the then current subscription Term.

5.2 Termination or Suspension for Cause. Any breach of your obligations under this Agreement will be deemed a material breach of this Agreement. Atonom, in its sole discretion, may terminate, suspend your access to, or otherwise restrict your password, account or use of the Services if you breach or otherwise fail to comply with any of your covenants, representations, or warranties in this Agreement. Where the breach is for non-payment, you shall have 10 days following receipt of written notice by Atonom to cure the breach for past due amounts owing before Atonom may terminate the Agreement. You will continue to be charged and the Term of the subscription will continue to run for User subscriptions during any period of suspension or while your account is otherwise limited or restricted for non-payment. Upon termination of this Agreement for cause, if you have not paid all Fees for the then-current Subscription Term, you agree to pay the sum of any unbilled Fees from the then-current Subscription Term, in addition to any unpaid balances at the time of termination of this Agreement. Atonom reserves the right to impose a reconnection Fee in the event that your account is suspended.

5.3 Effect of Termination. Atonom will retain Customer Data which is present in the Atonom platform at the end of the Term for a period of 30 days after termination of this Agreement. You may request that Atonom conduct an export of such Customer Data on or before the expiration of this 30-day period, and Atonom agrees to provide such export at its then current professional services rates on a time and materials basis. Atonom shall have no further obligation to retain the Customer Data beyond 30 days after termination or expiration of this Agreement.

5.4 Survival. Section 3 (Customer Responsibilities), Section 4 (Fees and Payment), Section 5.4 (Survival), Section 6 (Proprietary Rights), Section 7 (Confidentiality, Privacy, and Publicity), Section 8.2 (Warranty Disclaimer), Section 9 (Indemnification), Section 10 (Limitation of Liability), and Section 11 (General) will survive any termination or expiration of this Agreement. In no event will any termination or expiration of this Agreement relieve you of any obligations or liability accrued prior to termination including, without limitation, the obligation to pay any Fees payable to Atonom.

6. Proprietary Rights.

6.1 Intellectual Property Ownership. Atonom (and its licensors, where applicable) will exclusively own all right, title and interest, including all related Intellectual Property Rights, in and to the Services, the Atonom Technology, and any modifications thereto or derivative works thereof. Further, Atonom will exclusively own any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any third party relating to the Services or Atonom Technology (the "Feedback"). You hereby assign, and agree to assign, any and all right, title, and interest, including all related Intellectual Property Rights, in and to the Feedback, and any modifications to, or derivative works of, the Services and the Atonom Technology. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Services, the Atonom Technology or the Intellectual Property Rights owned by Atonom or its licensors, where applicable. The Atonom.ai name, the Atonom.ai logo, and the product names associated with the Services are trademarks of Atonom or third parties, and no right or license is granted to use them. Other trademarks, logos, and trade names that may appear on the Services are the property of their respective owners. Atonom reserves to itself all rights in and to the Services and Atonom Technology not expressly granted to you in accordance with this Agreement.

6.2 Customer Data and Attribute Data. Customer has sole responsibility for the accuracy, quality, legality, reliability, and intellectual property ownership and right to use all Customer Data and Attribute Data. Customer ensures Atonom has the right to use Customer Data and Attribute Data as contemplated by this Agreement. Customer grants to Atonom a worldwide license to use, perform, and display Customer Data for the purposes set forth in this Agreement, and further grants Atonom and its licensors a worldwide, irrevocable license to use, perform and display Attribute Data in performance of the Services and for improvement of the Services generally, and to improve and enrich models, databases and the results it provides to customers through its Services, including correlating and aggregating descriptive Behavioral Data. Atonom will use Customer Data Behavioral Data in accordance with Atonom privacy policy, which may be updated from time to time. (currently accessible at https://atonom.ai/privacy-policy)

6.3 Results Derived from Attribute Data. In the event Attribute Data leads to identification of a particular visitor to Customer's website, this identification is referred to as a "Result". The Result is part of a proprietary database and may only be used for Customer's internal business purposes and may not be resold, redistributed or stored by Customer more than 24 hours.

6.4 AI Generated Content. The ownership and intellectual property rights to any AI-generated content offered by Atonom in the provision of Services ("AI-Generated Content") are subject to the following terms: Atonom or its licensors retain ownership of the underlying AI models and algorithms used to generate the AI-Generated Content. You are granted a license to use the AI-Generated Content for Your internal business purposes, subject to the restrictions outlined in these Agreement. Atonom does not claim ownership of ideas or information You provide as inputs for the creation of AI-Generated Content.

7. Confidentiality, Privacy and Publicity.

7.1 Confidentiality. "Confidential Information" means any information that relates to the actual or anticipated business, research, or development of Atonom and any proprietary information, trade secrets, and know how of Atonom that is disclosed to you by Atonom, directly or indirectly, in writing, orally, or by inspection or observation of tangible items. Confidential Information includes, but is not limited to, research, product plans, products, services, customer lists, development plans, inventions, processes, formulas, technology, designs, drawings, marketing, finances, and other business information, along with information received from third parties for which Atonom has confidentiality obligations. As between you and Atonom, Confidential Information is the sole property of Atonom. Confidential Information does not include any information that: (1) was publicly known and made generally available in the public domain prior to the time Atonom disclosed the information to you, (2) became publicly known and made generally available, after disclosure to you by Atonom, through no wrongful action or inaction of you or others who were under confidentiality obligations, or (3) was in your possession, without confidentiality restrictions, at the time of disclosure by Atonom, as shown by your files and records. You will not disclose any Confidential Information to any third party or use the Confidential Information for any purpose other than use and receipt of the Services in accordance with this Agreement. You will take all reasonable precautions to prevent any unauthorized disclosure of all Confidential Information.

7.2. Security

(1) Privacy Policy. You will maintain a publicly available written privacy policy governing the use of the data you collect using the Services and you agree to abide by them.

(2) Passwords. Atonom will issue to you, or shall authorize a Subscription Administrator to issue, a password for each User authorized to use your account for whom you have paid the applicable Fees. You and your Users must maintain the confidentiality of all passwords and ensure that each password is used only by the unique authorized User to whom such password is assigned. You are entirely responsible for any and all activities that occur under your account. You agree to immediately notify Atonom of any unauthorized use of your account (including any unauthorized use of any password of any User accessing the Services by means of your account) or any other breach of security known to you or reasonably suspected by you. Atonom will have no liability for any loss or damage arising from your failure to comply with these requirements.

(3) Security. Atonom will maintain the Atonom Technology used to provide the Services at third party colocation, hosting, and telecommunication facilities, where they are subject to commercially reasonable security precautions to prevent unauthorized access to the Services. You acknowledge that, notwithstanding such security precautions, unauthorized third parties may gain access to the Services and to any or all Customer Data. Accordingly, Atonom cannot and does not guarantee the privacy, security, or integrity of any Customer Data or of any other data transmitted by or through the Services.

7.3 Publicity. Atonom may use your name and logo as part of a list of customers and may refer to you as a user of its Services in its advertising and marketing activities. Each Party shall obtain the other Party's permission prior to using the other Party's name, logos, or other trademarks for any other marketing or promotional purposes. The Parties agree that any press release or other public comments issued by either Party relating to this Agreement (including, without limitation, any dispute under this Agreement), or your subscription to or use of the Services, will be prepared jointly between Atonom and you and will be issued only upon mutual written agreement of the Parties.

8. Warranties and Disclaimers.

8.1. Mutual Warranties. Each Party represents and warrants that (1) it has the legal right, power and authority to enter into this Agreement and to perform all of its obligations under this Agreement, and (2) its entrance into this Agreement does not violate any agreement between such Party and any third party.

8.2 Warranty Disclaimer. Atonom AND ITS LICENSORS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICES OR ANY CONTENT. ATONOM AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT (1) THE USE OF THE SERVICES WILL BE SECURE, TIMELY, UNINTERRUPTED, OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEMS OR DATA, (2) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (3) ANY STORED CUSTOMER DATA WILL BE SECURE, COMPLETE, TIMELY, ACCURATE OR RELIABLE, (4) ERRORS OR DEFECTS WILL BE CORRECTED, OR (6) THE SERVICES, THE CONTENT, OR THE EQUIPMENT OR FACILITIES USED TO MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICES ARE PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY ATONOM AND ITS LICENSORS. NO ADVICE, INFORMATION OR ACTION FROM ATONOM OR ANY OTHER SOURCE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

8.3 Communications Delays and Outages. THE SERVICES MAY BE SUBJECT TO LIMITATIONS, OUTAGES, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET, TELEPHONY, AND ELECTRONIC COMMUNICATIONS. ATONOM IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH ISSUES.

9. Indemnification.

Atonom shall indemnify, defend and hold you harmless from and against all third party claims that the software underlying the Services, when used in accordance with the Documentation and the terms of this Agreement (i) infringes such third party's intellectual rights; or (ii) violates applicable law. You, including any of your parent organizations, subsidiaries, and other affiliates, will indemnify and hold harmless (and, if requested by Atonom, defend) Atonom, its parent organizations, subsidiaries, other corporate affiliates, and licensors, and their respective officers, directors, employees, attorneys and agents, from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with (1) your use of the Services; (2) any claim alleging that transmission, storage, or other use of Customer Data or Attribute Data infringes the rights of, or has caused harm to, a third party; or (3) a claim alleging or based upon any facts that, if true, would constitute a violation by you of any of law or your covenants, representations, or warranties in this Agreement. If Atonom requests that you defend Atonom, Atonom will (a) give you sole control of the defense and settlement of the claim (provided that you may not settle or defend any claim unless you unconditionally release Atonom of all liability and such settlement does not affect Atonom's business, the Services, or any of its other products or services); and (b) provide reasonable information and assistance in connection with the defense and settlement of the claim.

10. Limitations of Liability.

10.1 Limitation of Liability. EXCEPT AS SET FORTH THE INDEMNIFICATION OBLIGATIONS SET FORTH IN SECTION 9, IN NO EVENT WILL ATONOM'S TOTAL LIABILITY OF ALL KINDS ARISING OUT OF OR RELATING TO THIS AGREEMENT (REGARDLESS OF THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED UPON CONTRACT, TORT, STRICT LIABILITY, BREACH OF WARRANTY OR OTHERWISE) EXCEED THE TOTAL SUBSCRIPTION FEES PAID TO ATONOM BY YOU FOR THE THREE-MONTH PERIOD IN WHICH THE CAUSE OF ACTION OCCURRED.

10.2 Disclaimer of Consequential and other Indirect Damages. IN NO EVENT WILL ATONOM BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE, OR LOSS OF CUSTOMER DATA OR OTHER INTANGIBLE PROPERTYUSE, EVEN IF ATONOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. General.

11.1 Notices. Except as set forth below, all notices required under this Agreement shall be in writing and sent to the addresses specified in this Section 11 and will be sent by Certified Mail, Return Receipt Requested, or by a nationally recognized express courier service with signature required by the receiving Party. Notwithstanding the foregoing, you acknowledge and agree that Chat Funnels may provide you with notices, including but not limited to those regarding changes to this Agreement, the Documentation and the Services by email, regular mail, or postings in the Services. Any such notices will be deemed given the day they are displayed in the Services.

If to Atonom:
Attn: Legal
1200 Town Centre Blvd., Suite 202
Provo, UT 84601

If to Customer: To the attention of the individual identified in the Services as the billing contact for Company

11.2 Entire Agreement. This Agreement, including all corresponding Service Orders and exhibits where applicable, contain the entire agreement of the Parties and supersedes any and all prior and contemporaneous agreements with respect to the subject matter hereof, whether orally or in writing. This Agreement supersedes any terms printed on your purchase order or other communications.

11.3 Assignment. This Agreement will be binding on and shall inure to the benefit of the Parties hereto and their respective successors and permitted assigns. You may not assign or otherwise transfer this Agreement, whether voluntarily or by operation of law, without Atonom's prior written consent. Any attempted assignment without Atonom's written consent shall be null and void. Atonom may assign this Agreement to any parent, subsidiary or affiliate and to any successor to its business, whether by merger, sale of assets, or otherwise.

11.4 Relationship of the Parties. The Parties expressly agree that they are independent contractors and do not intend for this Agreement to be interpreted as an employment agency, joint venture, or partnership relationship.

11.5 Injunctive Relief. Actual or threatened breach of Section 3 (Customer Responsibilities), Section 6 (Proprietary Rights), or Section 7 (Confidentiality, Privacy, and Publicity) may cause immediate, irreparable harm that would be difficult to calculate and could not be remedied by payment of damages alone. Accordingly, Atonom will be entitled to seek preliminary and permanent injunctive relief and other equitable relief for any such breach.

11.6 Governing Law & Venue. This Agreement and any disputes arising hereunder shall be governed in all respects, including validity, interpretation and effect, by the laws of the State of Utah, without regard to its conflict of laws principles. Any dispute under this Agreement shall be brought exclusively in the state and federal courts within the State of Utah. Each Party hereby irrevocably consents and submits to the exclusive jurisdiction of such courts. Each Party specifically waives any right to trial by jury in any court in connection with any action or litigation. Any cause of action arising out of or related to this Agreement must be brought within one year after the cause of action arose; otherwise, such cause of action will be permanently barred.

11.7 No Third-Party Beneficiaries. This Agreement is made for the benefit of Atonom and you, and not for the benefit of any third parties. No other person or entity will be a third-party beneficiary to this Agreement.

11.8 Compliance with Laws:

(1) Export Controls. Each Party will comply with the export laws and regulations of the United States and other applicable jurisdictions in providing and using the Services. Without limiting the foregoing, (1) each Party represents that it is not named on any U.S. government list of persons or entities prohibited from receiving exports, and (2) you shall not permit any Users to access or use any Services in violation of any U.S. export embargo, prohibition, or restriction.

(2) Telemarketing Compliance. You must not use the Services in violation of the applicable laws governing the making and sending of calls and text messages. Relevant laws and regulations include, but are not limited to, the Telemarketing and Consumer Fraud and Abuse Prevention Act, the Telephone Consumer Protection Act (TCPA), and the rules promulgated by the Federal Communications Commission pursuant to the TCPA, the Federal Trade Commission (FTC) Act, the FTC's Telemarketing Sales Rule (TSR) and the Do-Not-Call (DNC) registry, state telemarketing laws and federal and state anti-wiretapping or eavesdropping laws and laws regarding disclosure of AI voice use at the beginning of the call.

If consumer consent is required under the applicable laws to place calls using the Services, and in particular, Cloud Employee, Customer is required to document proof of the required level of consent of each consumer who the Customer contacts. Such documentation must be preserved for at least the minimum amount of time prescribed by the applicable law, but in any case, it must be maintained for no less than five years. Atonom retains the right to audit Your use of our Services to ensure Your compliance with the applicable laws.

Customers using AI voice for outbound calls must ensure their systems are programmed to scrub phone numbers against the applicable (federal, state, and Customer-specific) Do-Not-Call (DNC) lists regularly and in no event less frequently than every 31 days.

11.9 Modification to Terms. Atonom reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Services at any time, effective only upon Atonom posting an updated version of this Agreement on the Services. Continued use of the Services after any such changes have been posted shall constitute your consent to such changes.

11.10 Force Majeure. Neither Party will be in default of any obligation under this Agreement (other than payment obligations) to the extent that its failure to perform is caused solely by conditions beyond that Party's reasonable control, such as acts of God, civil commotion, war, strikes, labor disputes, third party Internet service interruptions or slowdowns, vandalism or "hacker" attacks, acts of terrorism or governmental demands or requirements that delay, prevent or prohibit Atonom from providing Services.

11.11 No Waiver. Severance. No failure to exercise or enforce any right or provision of this Agreement, nor any waiver of any default or breach of this Agreement by either party will be deemed to imply or constitute a waiver of any other default or breach of this Agreement by either party. In the event that one or more of the provisions of this Agreement is invalid or otherwise unenforceable, the provision will be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the enforceability of remaining provisions will be unimpaired.

Last Updated 2/20/26