Drift goes dark on
January 31, 2027.
Salesloft is retiring Drift and its chat widget.[1] Here’s how Zoey, Atonom’s AI SDR, picks up the job, and how to switch before the deadline.
Updated . Written by Atonom, the maker of Zoey.
What Drift did,
and what Zoey does now.
Booked meetings from chat
Zoey qualifies website visitors and books the right rep, then keeps going by phone, SMS and email.
Followed up on forms
Zoey replies to every form fill in seconds and routes it by territory and ownership.
Fielded support questions
Customers asking for help reach Miles, Atonom’s AI support agent, instead of a sales queue.
Drift replacements,
side by side.
| Qualified[3][4] | 1mind[5][1] | Chili Piper[6][7] | Warmly[8] | Fin[9][10] | ||
|---|---|---|---|---|---|---|
| Website chat | Yes | Yes | Yes | Yes | Yes | Yes |
| Phone calls | Yes | Not listed | Not listed | Not listed | Not listed | Custom plan |
| SMS | Yes | Not listed | Not listed | Not listed | Not listed | Yes |
| Yes | Yes | Not listed | Follow-up drafts | Follow-up | Yes | |
| Published price | Custom, 90-day pilot | Not published | Not published | From $15,000/yr | From $20,000/yr | $0.99 per outcome |
| Worth knowing | Set up and coached by Atonom | Owned by Salesforce | Photorealistic AI avatar | Priced per seat | Includes visitor identification | Owned by Salesforce |
A dash means the vendor’s own pricing or product page doesn’t list it. Checked November 10, 2026; confirm with each vendor before you buy.
Switch before the widget goes dark.
Start six weeks out so both tools run side by side.
- 01 · Export
Request your Drift data
Ask Salesloft for transcripts, contacts and meeting history. Unexported data is deleted May 1, 2027.
- 02 · Inventory
List playbooks and routing
Note each playbook’s pages, questions, meeting links and routing rules.
- 03 · Map
Keep your reports working
Decide what replaces Drift’s lead source and conversation links in your CRM.
- 04 · Pilot
Run both side by side
Put the replacement on part of your traffic and compare meetings booked.
- 05 · Switch
Remove the Drift script
Take Drift out of your site and tag manager, and update your consent banner.
Request your Drift data
Ask Salesloft for transcripts, contacts and meeting history. Unexported data is deleted May 1, 2027.
List playbooks and routing
Note each playbook’s pages, questions, meeting links and routing rules.
Keep your reports working
Decide what replaces Drift’s lead source and conversation links in your CRM.
Run both side by side
Put the replacement on part of your traffic and compare meetings booked.
Remove the Drift script
Take Drift out of your site and tag manager, and update your consent banner.
Why teams
choose Atonom.
- One AI SDR across chat, phone, SMS and email, not just a widget
- Atonom started as a conversational marketing company, formerly Signals and ChatFunnels
- Set up, trained and coached with you, live in days or weeks
What it did for
eAssist.[11]
$4.37
in closed revenue for every dollar invested
<2 min
to reply to every new inquiry, around the clock
55%
lower cost than adding another SDR
Read the eAssist storyQuestions?We have answers.
Salesloft says Drift will be retired on January 31, 2027, and the chat widget stops working after that date.
For contracts that run past the sunset, data stays offline until April 30, 2027. Anything not exported is deleted on May 1, 2027. Request exports from your Salesloft account manager or support.
Drift answered website chat. Zoey answers every inbound lead on chat, phone, SMS and email, qualifies it, books the right rep and writes it all to your CRM.
Most AI employees go live in days or weeks, depending on the role. Atonom sets up the job, connects your CRM and calendars, and tests it with you before launch.
Try Zoey ona real inbound lead
Talk to ZoeySources
- Salesloft, Drift Sunset FAQ (last published October 26, 2026)
- Atonom, Pricing and pricing FAQ
- Qualified, Pricing
- Salesforce, Salesforce signs definitive agreement to acquire Qualified (completed April 1, 2026)
- 1mind, Homepage
- Chili Piper, AI Inbound SDR
- Chili Piper, Pricing
- Warmly, Pricing
- Fin, Pricing
- Salesforce, Salesforce completes acquisition of Fin (September 10, 2026)
- Atonom, Building an always-on inbound revenue operation with AI (eAssist)











