
Building an Always-On Inbound Revenue Operation With AI
AI in Production at eAssist

AI in Production at eAssist

The old education playbook prepares kids for jobs that may not exist. I’m not willing to make that bet with my son.

As we plan for 2027, these become practical decisions: how we reach customers, where we invest, and which interactions still need our time and attention."

For the last few years, the AI thesis was that software would become easier to build and more work would become automated.
We’re becoming incredibly dependent on AI while also getting increasingly pissed off about how it’s being used. "

This week, one of the most AI-native companies in the world said more than half of their company will be salespeople by the end of the year

Last week four of the most known software companies in the world beat Wall Street's estimates. The market invested $10B to one and erased $2.4B from another.
I think we’re about to find out how much of the internet, our pricing, our customer operations, and even our ideas about authorship were held together by the assumption that a human was on the other side."


Thursday J.P. Morgan called the SaaSpocalypse overblown, and Salesforce added $6.6B in a day. Its reason: AI agents still need the data inside Salesforce."